Refund policy
Urth Skin Returns & Refund Policy
At Urth Skin, we want you to love your skincare. If for any reason you’re not completely satisfied with your purchase, we offer a 30-Day Money Back Guarantee.
30-Day Money Back Guarantee
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You have 30 days from the date of delivery to try your product.
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If you’re not happy with the results, simply contact us to request a return and refund.
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We’ll refund you in full (excluding shipping fees, if applicable) once your return has been received and processed.
How to Request a Return
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Email our team at info@urthstudio.com with your order number and reason for return.
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We’ll provide you with instructions for returning your product.
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Pack and ship the item back to us in its original packaging (where possible).
Conditions
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The guarantee applies to your first purchase of each product so you can try it risk-free.
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Refunds are issued back to your original payment method.
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Shipping costs (if any) are non-refundable.
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Damaged, defective, or incorrect items will of course be replaced at no cost to you.
Need Help?
If you have any questions about your return, please reach out to our support team at info@urthstudio.com — we’re here to help.

